Speaking on Human Expertise Intelligence

A way to understand, preserve, and amplify the intelligence embedded in human expertise before it disappears.

Jean-Claude Monney speaks in both English and French on how organizations can recognize, capture, and transmit the intelligence embedded in human expertise before it disappears.
Drawing on five decades across technology, knowledge management, AI, and enterprise transformation, he helps audiences rethink what intelligence is, where it lives, and how human and artificial intelligence can work together to preserve and amplify it.

Speaking Topics

  • Human Expertise Intelligence
    • Revealing the knowledge, judgment, and savoir-faire behind human mastery.
  • Tacit Knowledge and Expertise Transfer
    • How deep expertise is created, preserved, and transmitted before it disappears.
  • AI and Human Intelligence
    • How leaders can build productive partnerships between people and intelligent systems.
  • Knowledge Management Reimagined
    • Moving beyond document capture to preserve lived experience, judgment, and context.
  • Storytelling as Knowledge Stewardship
    • Using narrative to capture what experts know, practice, and rarely explain.Storytelling as Knowledge Stewardship: using narrative to preserve what experts know but rarely explain

Why This Matters Now

Organizations are facing a quiet loss of human expertise. Experienced people retire, change roles, or move on. AI is accelerating work, but much of the judgment that makes organizations distinctive remains undocumented, unspoken, and at risk.

Jean-Claude helps audiences understand what is being lost, what must be preserved, and how human and artificial intelligence can work together to capture, transmit, and amplify the expertise that gives organizations their real advantage.

  • For leaders: preserve critical expertise before it disappears.
  • For knowledge and learning teams: move beyond documents to capture lived experience, judgment, and context.
  • For AI and transformation teams: frame AI as a partner in augmenting human intelligence, not only as a tool for automation.
  • For expertise-centered organizations: identify and protect the intelligence embedded in human practice, decisions, materials, taste, relationships, and time.

Speaking Experience

Jean-Claude has spoken for global institutions, companies, and professional communities including the World Bank, NASA, the World Economic Forum, Microsoft, The Gates Foundation, Airbus, Coca-Cola, Columbia University, KMWorld, and APQC. His talks resonate with leaders, knowledge professionals, educators, and craft-centered organizations seeking to preserve and amplify human expertise in the age of AI.

Jean-Claude will speak at KMWorld 2026 in Washington, D.C.